FAQS

Welcome to the Frequently Asked Questions (FAQs) section of our online store. Below, you'll find answers to some of the most commonly asked questions about shopping with us. If you have any additional queries, please don't hesitate to contact our customer support team for further assistance.

To place an order, simply browse our website, select the desired items, and add them to your shopping cart. Proceed to checkout, where you'll be prompted to provide shipping and payment information. Once your order is confirmed, you'll receive a confirmation email with the details of your purchase.

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways. At checkout, you'll have the option to choose the payment method that best suits your preferences.

Yes, we offer international shipping to many countries worldwide. During the checkout process, you'll have the option to select your preferred shipping destination. Please note that international shipping rates and delivery times may vary based on your location.

Once your order has been shipped, you'll receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your package and estimate its arrival time. Alternatively, you can log in to your account on our website to track your order's progress.

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you may return it within 30 days of receipt for a refund or exchange. Please refer to our Returns & Exchanges policy for detailed instructions on how to initiate a return.

If you have any questions, concerns, or feedback, our customer support team is here to help. You can reach us via email at futreproducts@gmail.com, or through our live chat feature on the website. We strive to provide prompt and helpful assistance to all our customers.

Yes, we regularly offer discounts, promotions, and special deals on our products. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest offers and promotions. Additionally, keep an eye out for seasonal sales and exclusive discounts available on our website.

We hope these FAQs have addressed any questions you may have had about shopping with us. If you need further assistance, please don't hesitate to reach out to our customer support team. Thank you for choosing ACGVA for your shopping needs.